Frequently Asked Questions

FAQ'S

At Azule Kitchens we are committed to keeping our clients completely informed throughout their time working with us. We believe that helping you achieve valuable insight and learn more about our products and processes helps ensure a great start to your experience with us.  

From the time of order transmission, your cabinetry will take approximately 6 to 8 weeks to be produced.

Details and quality workmanship of your kitchen is very important to us, we ensure we have more then enough time. An average kitchen install can take anywhere from 1 to 4 days depending on the level of detail. Some of the more intricate and detailed kitchens can take anywhere from 5 to 10 business days.

Our cabinets are made in Canada. We have many years of experience and we purchase from only the most proven and high-quality manufacturers.

The process generally will take about 10 to 12 weeks. 1 to 2 weeks for designing and planning, 6 to 8 weeks for production and approximately 1 to 5 days for cabinetry installation.

If we provide the countertops, we have the solid surface stone templated partially through the kitchen install, from there the fabricator will take about 1 to 3 weeks to fabricate and install the tops.

Our door style options are endless. We have hundreds of standard and custom door styles, and if you cannot find a door style from our vast selection, we can have one made specially for your kitchen.

For proper cleaning techniques please see our “cabinetry care” web page and download our “care and cleaning guide”.

We do install our cabinets and most times, we prefer to install them to ensure they are installed correctly and can be warrantied and serviced properly.

Maple is a versatile hardwood with a fine, smooth grain. Maple varies
in color from nearly white to slightly reddish brown. Mineral or sugar
streaks occur naturally in maple and can vary from piece to piece.
This is more noticeable in lighter stains.

The sapwood of Walnut is creamy white, while the heartwood is light
brown to dark chocolate brown, occasionally with a purplish cast and
darker streaks. The wood develops a rich patina that grows more
lustrous and lightens with age. The wood is generally straight-grained,
but sometimes with a wavy or curly grain that produces an attractive
and decorative figure. This species produces a greater variety of
figure types than any other.

Oak is a strong hardwood with a long, linear grain, often displaying
tiny rays. At times, oak has small pinholes and tight knots. Oak
coloration can range from a golden wheat to deeper tones and can
include grays and greens

Natural grade quarter and rift sawn Red Oak has more character
markings than the premium grade for a less formal feel. Quarter and
rift sawing slices the wood at a different angle so the planks have
radial and vertical grain instead of tangential grain. This exposes
the medullary rays or “fleck” (a hallmark of arts and craft style oak
furniture) and provides additional stability.

We have a lot of standard paint colours and we also provide a paint colour match with Benjamin Moore and Sherwin Williams.
We offer 9 different wood species and several other engineered products.
This depends on your layout and what you are looking for, just as a car can have a wide variance in price, kitchens are similar in that way. Our kitchens can range from $10,000 to $1000,00 dollars
Please see our “Cabinetry” webpage on our website for our cabinet construction.

MDF does not swell and contract during humidity level changes the way a natural wood does. As the humidity levels change in your home through the seasons, eventually swelling and contracting of the wood will cause the paint to crack in the jointed areas.

Over the lifespan of cabinetry ownership the doors may need to be adjusted, for help and tutorials please see our ‘Cabinetry Care’ web page for helpful downloads and video tutorials.

Please contact your designer or our showroom, we would be more then happy to assist you.

MDF is Medium Density Fibreboard. We use only the highest of quality MDF and materials.

Cherry displays a distinctive grain pattern and warm color shadings
ranging from nearly white to dark reddish brown. Dark pockets, pin
knots, and random streaks are common. More than most woods,
cherry will darken when exposed to light, especially in the light stains.

Plywood is an engineered wood created by gluing multiple layers of
thinner wood, called plies or veneers, together so that the wood grain
in each veneer layer is perpendicular to the grain of the previous layer.
Plywood veneer is a very strong, durable product.

Bamboo is not a wood species; it is a grass with wood characteristics.
The harvesting and re-harvesting is done without damaging the
surrounding environment. Bamboo starts to regenerate immediately
after being cut, similar to a lawn. Bamboo significantly reduces the
impact on the environment; there is no need to replant so the extensive
root systems stay in place and this prevents soil erosion.

Rustic Alder is a hardwood with a fine straight-grain and even texture.
The natural color is a light brown with a yellow or reddish tinge. Natural
characteristics include spots, knots, and blemishes. As one of the
softest hardwoods, Rustic Alder can be easily dented or scratched.

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TO OUR VALUED CLIENTS AND AFFILIATES: 

WE ARE OPEN BUT BY APPOINTMENT ONLY. WE ARE WORKING VIRTUALLY AS MUCH AS POSSIBLE WITHIN REASON. PLEASE EMAIL US AT INFO@AZULEKITCHENS.CA OR CALL OUR OFFICE AT 905-664-1112

At Azule Kitchens our customers have always been our top priority. We are committed to our customers and you can rest assure that we will always continue to serve you at the highest level while respecting the safety of our employees and customers.

Our showroom is open but we are working by appointment only and taking appointments only when necessary. We have implemented safety guidelines and protection measures to ensure the safety of our customers, employees, suppliers and the community.

We will be utilizing virtual appointments as much as possible. Our team has become very experienced, effective and efficient at working remotely. We utilize many tools effectively such as our cloud based systems where files can be accessed anywhere at anytime, Zoom Meetings, video calling, messaging, emails, photos, text, etc.

Any and all visitors will be required to use and wear all PPE provided including hand sanitizer, masks and gloves. Any appointments will be limited in time, full respect to social distancing measures and our associates will help show you our products along with other precautionary measures.

If you are not feeling well, have traveled recently, someone you know has traveled recently or you have come in contact with someone that may have been impacted, please let us know and we will work with you in many other ways we have at our disposal.

As the situation of COVID-19 continues to evolve or prevail so will our precautionary measures. We will continue to practice safe practices as recommended by our Government and Health Officials. Please do not hesitate to reach out to to our team at info@azulekitchens.ca or your designer directly.

Let’s connect and start working towards your dream kitchen or cabinetry project today.

Sincerely,

Azule Kitchens Management

info@azulekitchens.ca

905-664-1112